THE parents of a five-month old baby say they are "shocked and disgusted" after being denied medication for their daughter.
Poppy Cerrino suffers from colic, a common condition in young babies which involves frequent and excessive crying.
Within weeks of her birth, Poppy showed signs of the condition, becoming bloated in the stomach and screaming uncontrollably.
After being examined at both Grimsby Hospital and Sheffield Children's Hospital, Poppy was prescribed various medication – all of which failed to ease the tot's discomfort, much to the despair of her parents Vicky Boon and Stephen Cerrino.
The pair were hugely relieved when Colief drops, recommended by a consultant paediatrician at Grimsby Hospital, appeared to do the trick.
But their joy soon turned to anger, after they were told by staff at the Birkwood Medical Centre in Grimsby, that they could not continue to prescribe the medication – which would cost them more than £100 a month to buy over the counter.
Eventually they were informed that Poppy's GP would prescribe the Colief, having received written confirmation from the hospital.
But the very next day, Vicky received a letter from NHS England stating that her GP had asked for her, Poppy and her other three children to be removed from his list of patients.
The move left Vicky and Stephen facing the prospect of having to pay £13 a bottle over the counter for the medication.
Fortunately Vicky has managed to register with a GP at Scartho Medical Centre where Stephen is a patient, and is hoping she can get a new prescription before her remaining two bottles run out.
But the whole episode has left a bitter taste in the mouth.
Stephen, 31, of Birkdale, Waltham, said: "We are shocked and disgusted. It should not have come to this. We shouldn't have to go through this just for her to get some medication."
Speaking of the dramatic effect the Colief Drops had on Poppy's condition, he said: "It was a massive relief. She has been through so much in five months and she's now living her life. She hardly cries and she's in no pain. She can settle now and she's not wincing all the time.
Vicky, 31, of Brian Avenue, Waltham, said: "These drops to me are like gold dust. They have made such a difference. I can't believe the change in her.
"I still don't know why me and my children have been removed from the doctor's list, there is no reason given in the letter."
Stephen, who had to give up his job as a tree surgeon and become self-employed to look after Poppy and take her to Sheffield, added: "It makes me so mad. I have worked all my life and paid National Insurance. Why not just provide her with what she needs?"
In a statement the North East Lincolnshire Clinical Commissioning Group (CCG) confirmed that the practice had issued two prescriptions after Vicky informed staff that the paediatrician had recommended this.
It explained that the practice would require written confirmation from a hospital consultant in order to continue prescribing medication, and blamed "communication problems" between the hospital and the practice for this not happening.
Cathy Kennedy, chief officer of the CCG said: "The CCG are concerned that communication delays have caused problems for this family, and will be working with our partners to ensure we avoid this situation occurring again."
Jenny Jacklin, practice manager at Birkwood Medical Centre, said: "Removing patients from our practice list is never an easy decision and always viewed as a last resort. However we now feel that due to the breakdown in relations it is in the best interests of both parties for the family to register elsewhere. We would like to clarify that the practice has not refused to treat the family."
Stephen said he intended to make a complaint to the Patient Advice and Liaison Service (PALS).
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![Parents' disgust after being denied colic treatment for baby at Grimsby medical centre Parents' disgust after being denied colic treatment for baby at Grimsby medical centre]()